Privacy Policy

The data controller for this website is Elle Feurtado, trading as Vedic Astrology 369, United Kingdom. You can contact us at any time regarding your data by emailing [email protected].

We collect personal data in the following circumstances:

Consultation enquiries and bookings. When you submit the booking form on our Consultations page, we collect your name, email address, phone number (optional), date, time and place of birth, and the area of life you wish to explore. Your birth data is essential to the practice of Vedic astrology (Jyotisha) — without an accurate birth time and place it is not possible to cast a natal chart or provide a meaningful reading. This data is processed on the lawful basis of contract (to fulfil the consultation you have requested).

Contact form submissions. When you use the Contact page form, we collect your name, email address, phone number (optional), and your message. This is processed on the basis of legitimate interests — to respond to your enquiry.

Newsletter subscriptions. When you subscribe to our newsletter via the website, we collect your first name and email address. Subscription is entirely voluntary and based on your consent. You may withdraw consent and unsubscribe at any time using the link in any newsletter email.

Website analytics. We may collect anonymised data about how visitors use this website (pages visited, session duration, device type) to help us improve the site. Where analytics tools are used, no personally identifiable information is collected without your consent.

Your date, time and place of birth are necessary for the delivery of a Vedic astrology consultation. We treat this information with the same care as any other personal data. It is used solely to prepare and deliver your reading and is not shared with third parties, sold, or used for any other purpose. We do not use birth data to make automated decisions about you.

Vedic astrology consultations may touch on personal topics including health, relationships, finances and spiritual wellbeing. Any information you share during a session is held in strict confidence and is not disclosed to third parties.

Your data is stored securely. Consultation booking details and contact form submissions are received by email and stored within our secure email system. Newsletter subscriber data is held in our email marketing platform (Brevo, operated by Sendinblue SAS, which is subject to EU GDPR and provides appropriate safeguards for UK data transfers). We do not store payment card details — any payments are processed by third-party payment providers who operate their own security standards.

We retain consultation records for a period of up to three years after your last interaction with us, after which they are securely deleted. Newsletter subscriber data is retained for as long as you remain subscribed.

We do not sell, rent or trade your personal data. We share data only where necessary to deliver our services:

Brevo (Sendinblue) — our newsletter platform, used to manage subscriber lists and send email communications.

Email service providers — your enquiry or booking details are transmitted via email to [email protected].

All third-party processors are required to handle your data in accordance with applicable data protection law.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate or incomplete data
• Erase your data (the 'right to be forgotten'), where no overriding legal basis applies
• Restrict or object to our processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent (e.g. newsletter subscriptions)

To exercise any of these rights, please email [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.

This website may use cookies to support essential site functionality and, where you have consented, to collect anonymised analytics data. You can manage your cookie preferences through the consent notice displayed on your first visit, or by adjusting your browser settings. Disabling cookies will not prevent you from using the site.

Our website contains links to external platforms including social media profiles (Facebook, Instagram, LinkedIn, X, Pinterest, YouTube) and booking or payment services. Once you leave our site, this privacy policy no longer applies. We encourage you to review the privacy policies of any external sites you visit.

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The date at the top of this page indicates when it was last revised. Continued use of the website after any changes constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected].